Expertise
Regulatory compliance
Securing the compliance of products, distribution and customer relations, in dialogue with the supervisor.
What we do
- Insurance Distribution Directive (IDD): diagnosis, compliance plan, operational rollout.
- Product oversight and governance: review, validation, monitoring.
- Customer protection and ethics: pre-contractual and contractual documents, customer communications, conflicts of interest, remuneration and distribution agreements.
- Complaints and mediation: handling of critical complaints.
- Control and reporting: responses to the supervisor (ACPR), internal control.
- Sector reforms: responsible contracts, ACS, ANI, Pacte law.
Example engagements
- Interim head of the compliance and customer protection unit of an insurer.
- IDD compliance for two insurance players.
- Regulatory programme on “responsible contracts” run for several mutuals.
- ANI programme for a social-protection group.
- Overview of life insurance solutions and member portals in the context of the Pacte law.
Go further
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